The dbbet platform collects and processes personal data as part of its operations. This policy explains what data is collected from players in Tanzania and how it is used. It also covers who data is shared with and what rights players hold over their information.
This policy applies to all personal data processed by the dbbet platform in connection with player accounts, transactions, and platform use in Tanzania. It covers data collected through the website, the mobile app, and any communication with the support team.
The operator is Sport Tech N.V., incorporated in Curaçao, acting as the data controller for all personal information submitted by players. Curaçao law governs the primary legal framework for data processing, and the platform also respects the requirements of Tanzania's Personal Data Protection Act of 2022.
The dbbet platform collects different types of data depending on the stage of the account lifecycle. Some data is submitted directly by the player, while other data is generated automatically during normal platform use.
When creating a dbbet account, players in Tanzania submit personal information through the registration form or the KYC verification process. The following categories are collected at this stage.
The dbbet platform collects this data to verify player identity, confirm minimum age requirements, and comply with anti-money laundering obligations under its Curaçao license.
Beyond registration, the dbbet platform automatically records information generated when players interact with the website or app. This data supports platform operation, fraud detection, and service improvement.
Behavioral data, particularly betting and game session history, is also used to monitor for signs of problem gambling activity. This monitoring supports responsible gaming interventions where patterns indicate risk.
The dbbet platform processes personal data for purposes directly connected to providing the service. Data is not processed for unrelated commercial purposes without explicit player consent.
The following uses are necessary for operating a dbbet account and cannot be declined while the account remains active.
These purposes form the contractual basis for processing between the player and Sport Tech N.V. Processing on this basis stops when the account is closed and mandatory retention periods expire.
The dbbet platform may also process data for purposes that improve the service or meet regulatory requirements. These do not require additional consent in most cases.
Players can opt out of promotional communications at any time through account settings or by contacting the support team directly.
Sport Tech N.V. processes personal data under several legal grounds recognized by applicable data protection law. The table below summarizes the basis for each main processing activity at dbbet.
| Processing activity | Legal basis |
|---|---|
| Account creation and management | Performance of a contract |
| Identity and age verification (KYC) | Legal obligation under gaming license |
| Payment processing | Performance of a contract |
| Fraud and AML monitoring | Legal obligation |
| Responsible gaming monitoring | Legitimate interest |
| Promotional communications | Consent (opt-in required) |
| Platform analytics and improvement | Legitimate interest |
| Support and dispute resolution | Performance of a contract |
When processing relies on consent, players can withdraw that consent at any time through account settings. Withdrawal does not affect processing that occurred before the consent was removed.
The dbbet platform shares player data with third parties only where necessary to deliver the service or meet legal requirements. Data is not sold to advertisers or unrelated commercial entities.
The following categories of recipients may receive data from dbbet accounts.
When a mobile money payment is processed, the mobile network operator receives transaction details as part of executing the transfer. This data sharing is governed by the terms of each mobile money provider and falls outside dbbet's direct control once the payment instruction is confirmed.
Deposits and withdrawals at dbbet for Tanzania accounts involve local mobile wallet operators. Each transaction through M-Pesa, Tigo Pesa, Airtel Money, or HaloPesa shares data with the respective network operator as part of the payment flow.
Players should be aware of the following points regarding payment data at dbbet.
Players can review their full transaction history through the account section of the website or app. No support contact is needed to access this information.
The dbbet website and app use cookies and similar tracking technologies to operate core functions and analyze usage. Some cookies are required for the platform to function, while others are optional.
The table below describes the main cookie categories used at dbbet.
| Cookie type | Purpose | Required |
|---|---|---|
| Session cookies | Maintain login state during a browser session | Yes |
| Security cookies | Detect and block fraudulent or automated access attempts | Yes |
| Preference cookies | Remember language, currency, and display settings | No |
| Analytics cookies | Measure page visits, session duration, and feature use | No |
| Marketing cookies | Track referral sources and promotional campaign performance | No |
Players can manage cookie preferences through the settings panel on the website. Declining non-essential cookies does not affect account functionality or access to games and betting.
The dbbet platform retains personal data for as long as the account is active and for a defined period after account closure. Retention periods follow legal obligations rather than platform preference.
The main retention timelines for Tanzania player accounts are as follows.
After these periods expire, data is permanently deleted or anonymized so it can no longer be linked to an individual account.
Players in Tanzania have rights over the personal data held by the dbbet platform. These rights apply under data protection principles recognized by Sport Tech N.V. as the data controller.
The following rights apply to personal data processed in connection with a dbbet account.
Some rights are subject to limitations. Data held under AML or gaming license obligations cannot be deleted until the mandatory retention period expires, regardless of a deletion request.
Privacy requests at dbbet are handled through the support team using the same channels available for all account queries. Players in Tanzania can submit a request through either method below.
The dbbet team aims to respond to privacy requests within 30 days of receipt. Complex requests requiring additional legal review may take longer, and players will be informed of the delay in advance.
The dbbet platform applies technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure. These measures apply across the website, mobile app, and internal systems.
The following security controls are in place at dbbet.
Despite these controls, no digital system is entirely free from risk. Players are encouraged to use strong passwords and to contact support immediately if any unauthorized activity is suspected.
The dbbet privacy policy may be updated when the platform changes how it processes data, when legal requirements change, or when new features are introduced. Players in Tanzania will be notified of material changes through a notice on the website or via email to the registered account address.
The date of the most recent revision is displayed at the top of the policy page. Continued use of the dbbet platform after an update takes effect constitutes acceptance of the revised terms.
Questions about this policy and formal data rights requests go to the dbbet support team. Players in Tanzania can reach the team through live chat on the website or app, or by email through the support contact page. The target response time for privacy requests is 30 days from the date the request is received. Players in Tanzania who believe their data rights have not been respected may also raise the matter with a relevant supervisory authority.
